Warranty Information
All Hornit products come with a minimum 2 years manufacturer’s warranty. To confirm the length of your warranty, please find your product in the list below. If your product comes with extended warranty you will need to register your product. Visit Register Your Product to extend your warranty.
If you need to make a warranty claim, it’s best to contact us, so we can help guide you through the process.
| Product | Warranty Period |
| CLUG | 2 years |
| CLUG PRO | 2 years |
| CLUG mud pad | 2 years |
| LITE | 2 years |
| dB140 with Garmin style mount | 2 years |
| Bike Balls | 2 years |
| Helmets | 2 years |
| AIRO Balance Bike | 3 years * |
| MINI | 2 years |
| NANO | 2 years |
| TRACE | 2 years |
| Spare Parts | 2 years |
*With proof of purchase the frame and forks are automatically warranted for 3 years from the date of purchase. You can upgrade to a lifetime warranty for the frame and forks by registering your details by visiting Register Your Warranty. The lifetime warranty is valid for as long as the original purchaser owns the bike.
Warranty Terms & Conditions
All Hornit products are warranted to be free from defects in materials and workmanship for a period of at least 2 years from the date of purchase shown on the proof of purchase. If there is a discrepancy between the warranty information on this page and the length of warranty or terms stated on the warranty card or in the instruction manual included with the product then the most favourable terms and conditions for the customer shall apply.
The warranty period applies from the date of purchase. All warranties apply only when the product is used as intended, under normal conditions and do not apply when damage is caused by wear and tear, accidents, corrosive substances, water, misuse or neglect. In all cases the warranty is limited to the value of the product. This does not affect your statutory rights.
Claims
If you need to make a warranty claim, please contact us.
- TTroyVerified BuyerRated 1 out of 5 stars2 weeks agoExtremely fragile, not worth it
I needed a longer cable to mount the hornet on my fork. This is actually a lot longer than I need, but at least I could wrap the wire around the frame of the bike. Trigger worked for maybe a month, then stopped working. Support was good and sent me a replacement, but that replacement also stopped working after a month. I ended up going back to using the original trigger, and will just deal with it not being in a convenient location. I can't recommend, they really need to up the quality.
- SKSimon K.Verified BuyerRated 5 out of 5 stars3 years agoJust the ticket
Horn is fitted on a recumbent and this leads allows greater flexibility in mounting the horn
- APAndy P.Verified BuyerRated 3 out of 5 stars3 years agoOK but a little fragile
I seem to have to replace these regularly. Probably because I always remove the horn when leaving the bike unattended, but still annoying.
- DADavid A.Verified BuyerRated 5 out of 5 stars5 years agoGreat product done exactly what
Great product done exactly what I needed it too . Happy purchase